VDR software provides a secure and encrypted environment to share sensitive documents with a variety of parties. It is typically used during M&A my link itsoftup.com/how-do-virtual-data-room-providers-compare/ due diligence, but also for bankruptcy procedures, fundraising and other business transactions that call for document sharing. It’s crucial for advisors be aware of ways they can use VDR technology to improve client outcomes.
Asking for performance and reliability information is essential just like it is with any other technology stack. You should be looking for information about the average time to uptime, interruptions and delays. It’s also a good idea to verify third-party certifications, such as SOC. These certifications provide independent evidence that a VDR partner has taken all the necessary steps to safeguard customer data.
A good VDR will also offer professional customer service via several channels. Look for live chat within the app, as well as phone and email support that’s available in a variety of languages, along with training videos, dedicated teams and managers. Modern providers are available all day 7 days a week.
Then, think about how the VDR is created with your customers’ needs in mind. Does it have an intuitive user interface that is clean and easy to use? Does it support bulk uploads and downloading? Does it have the ability to quickly access the most popular documents and search for specific terms? These features can make the experience of your clients less stressful, and will help save time in an agreement.